The Knowledge Compass, Inc.

Creating Answers Together

Process & Learning Services

TKCI provides consulting and training to help organizations improve processes, increase productivity, and achieve compliance with an array of international standards, including ISO 9001, SEI CMMI, ITIL, ISO 7799, and Six Sigma. Our learning services support process improvement and include development of new or repair to existing learning and training programs. Our proven methodology and productivity tools are designed to reduce project time, costs, and disruption to the business while improving efficiency, productivity, and security.

TKCI Process and Learning Services include:

Process Services
Business Process Improvement (BPI)
Assessment Process Design and Implementation
Process & Operations Manual Development

Learning Services

Learning & Training Program Assessment
Learning & Training Program Creation
Learning & Training Program Delivery
Training Program Maintenance
Help Desk Knowledge Process Assessment
Help Desk Knowledge Process Improvement Program
Best Practice Content Development
Job Analysis & Redesign
Project Management Mentoring